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Message redaction allows message content and/or phone number to be redacted for inbound and outbound SMS and MMS messages.  Please note the following constraints: 

  • Message Redaction is enabled by short code.  Message Content and/or phone number can be redacted.
  • Message copy is replaced with a one-way hashed value that obfuscates the original message copy. Redacted phone numbers are replaced with '999-999-9999'.
  • Unredacted data may remain within transactional logs for internal troubleshooting for up to 30 days.
  • Historical data will be redacted in a one time process.

Vibes does not recommend using this feature if validation of TCPA compliance may be required.  Due to this constraint, this feature is primarily encouraged use with Connect APIs, but it available for SMS only in Vibes Platform if compliance is managed via another means.  

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