- When someone Subscribes using Catapult, you can use the Subscription Added Callback.
- When someone updates their preferences and personal data outside of Catapult, you can use the Update a Person API.
Note: If there is custom data you want to store, you need to set up the custom fields ahead of time.
- When someone unsubscribes, you can use the Subscription Removed Callback.
Note: When a Person adds a mobile number to your preference center, and you want to sign them up, you should go through the Web-Based Subscriber Management process as described in the previous scenario.
Note: If you need Catapult to call a pre-existing API, the Vibes Mobile Solutions Group can create a custom integration solution for you.
As shown in the following API Call example, when updating data about your Subscribers, you can use a unique identifier in your CRM system (external_person_id), or you can use the Vibes person_id.
SUCCESS: 200 Same Person body you submitted is returned FAILURE: 404 - person not found no body FAILURE: 409 - MDN cannot be changed no body
When a Person opts out via their mobile device, Catapult will send your system a notification that they are no longer a mobile Subscriber, as shown in the following example.