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- When someone Subscribes using the Platform, you can use the Subscription Added Callback.
When someone updates their preferences and personal data outside of the Platform, you can use the Update a Person API.
Note Note: If there is custom data you want to store, you need to set up the custom fields ahead of time.
- When you need to add data about your Subscribers, use the Add Person API.
- When someone unsubscribes, you can use the Subscription Removed Callback.
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Note: When a Person adds a mobile number to your preference center and you want to sign them up, you should go through the Web-Based Subscriber Management process as described in the previous scenario. |
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When a new Subscriber comes into your mobile database through a Vibes Mobile Engagement Platform landing page or Short Message Service (SMS) opt-in, your CRM system can receive a callback to an API endpoint.
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Note: If you need the Platform to call a pre-existing API, the Vibes Mobile Solutions Group can create a custom integration solution for you. |
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As shown in the following API Call example, when updating data about your Subscribers, you can use a unique identifier from your CRM system (external_person_id), or you can use the Vibes person_id.
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