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  1. When someone Subscribes using the Platform, you can use the Subscription Added Callback.
  2. When someone updates their preferences and personal data outside of the Platform, you can use the Update a Person API.

    Note

    Note: If there is custom data you want to store, you need to set up the custom fields ahead of time.


  3. When someone unsubscribes, you can use the Subscription Removed Callback.



Note

Note: When a Person adds a mobile number to your preference center and you want to sign them up, you should go through the Web-Based Subscriber Management process as described in the previous scenario.


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Situation One
Situation One
Situation One: New Subscribers - Vibes Mobile Engagement Platform Hosted

When a new Subscriber comes into your mobile database through a Vibes Mobile Engagement Platform landing page or Short Message Service (SMS) opt-in, your CRM system can receive a callback to an API endpoint.

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Note

Note: If you need the Platform to call a pre-existing API, the Vibes Mobile Solutions Group can create a custom integration solution for you.

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Situation Two
Situation Two
Situation Two: Updating Data About Your Subscribers

As shown in the following API Call example, when updating data about your Subscribers, you can use a unique identifier from your CRM system (external_person_id), or you can use the Vibes person_id.

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