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Note: When a Person adds a mobile number to your preference center and you want to sign them up, you should go through the Web-Based Subscriber Management process as described in the previous scenario. |
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When a new Subscriber comes into your mobile database through a Vibes Mobile Engagement Platform landing page or Short Message Service (SMS) opt-in, your CRM system can receive a callback to an API endpoint.
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Note: If you need the Platform to call a pre-existing API, the Vibes Mobile Solutions Group can create a custom integration solution for you. |
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As shown in the following API Call example, when updating data about your Subscribers, you can use a unique identifier from your CRM system (external_person_id), or you can use the Vibes person_id.
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The mobile_phone field is optional and can be omitted. All custom fields are also optional and may be omitted.
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When a Person opts out via their mobile device, the Platform will send your system a notification that they are no longer a mobile Subscriber, as shown in the following example.
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