Last Updated: Friday, August 2, 2019
An Unmatched Message is an SMS message that has been sent from a mobile device to our platform that has not matched any campaign or system keyword.
System keywords include all help keywords, stop keywords, and stop phrases.
Unmatched Message Callback Received
This callback event is triggered when a message originating from a consumer does not match any campaign or system keyword.
The event includes the information on the Participant and the source code.
Vibes alpha-numeric unique identifier for each callback event
Vibes type for callback event
Datetime of when the event occurred
Identifying information of the message origin
Identifying information of the receiving source code
Content of unmatched message
Vibes alpha numeric identifier of unmatched message
Vibes alpha numeric identifier of transaction.
When MO message was received
Registering the callback
Using the Create a Callback method.